Privacy Policy

Introduction

At PDF Pro, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. Please read this privacy policy carefully.

By using PDF Pro, you consent to the data practices described in this policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Contact Information: Name, email address, phone number when you contact us
• Account Information: Username, password, and preferences if you create an account
• Communication Data: Messages, feedback, or inquiries you send to us

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and usage:

• Usage Data: Pages visited, time spent, features used, and conversion actions
• Device Information: Browser type, operating system, screen resolution, and language settings
• IP Address: Anonymized IP address for geolocation and security purposes
• Cookies: Small data files stored on your device to enhance functionality

File Processing Data

When you use our PDF tools, please note:

• All file processing happens locally in your browser - files never leave your computer
• We do not upload, store, or have access to your files on our servers
• File data is never shared with third parties
• Your files are automatically cleared from memory after processing

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Improve, personalize, and expand our website and tools
• Understand and analyze how you use our services
• Develop new products, services, features, and functionality
• Communicate with you about updates, security alerts, and support
• Find and prevent fraud or technical issues
• Comply with legal obligations

Third-Party Services

We may use third-party services that collect, monitor, and analyze data:

• Analytics: Google Analytics for usage tracking (anonymized data)
• Hosting: Secure cloud hosting providers
• CDN: Content delivery networks for faster loading

These third parties have their own privacy policies governing data use.

Cookies Policy

We use cookies and similar tracking technologies to enhance your experience.

Types of Cookies We Use

• Essential Cookies: Required for basic site functionality
• Preference Cookies: Remember your language and theme preferences
• Analytics Cookies: Help us understand how visitors use our site

Cookie Management

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent.

Your Rights

Depending on your location, you may have the following rights:

• Right to access your personal data
• Right to correct inaccurate data
• Right to request deletion of your data
• Right to object to data processing
• Right to data portability
• Right to withdraw consent

To exercise these rights, contact us at privacy@pdfpro.com.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

Policy Updates

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.